You're absolutely right! Adding email verification before deleting an account is essential to prevent unauthorized requests. Here’s how we can refine your Account Deletion Policy to reflect this verification step while ensuring compliance with Google Play's requirements.
Last Updated: [Date]
At [App Name], we respect your privacy and provide an easy way to delete your account and associated data. Below, we outline the steps for requesting account deletion, what data is deleted, and our data retention policies.
You can request to delete your [App Name] account through the mobile app or via our website.
Open the [App Name] mobile app.
Navigate to Settings.
Tap on "Delete My Account".
Confirm your request when prompted.
A verification email will be sent to your registered email address.
Click on the confirmation link in the email to finalize your account deletion request.
Your account will be scheduled for deletion and permanently removed after 7 days.
If you change your mind, you may cancel the deletion request by logging in before this period ends.
If you cannot access the app, you can request account deletion via our web resource:
Enter your registered email address.
A verification email will be sent to your email address with a deletion confirmation link.
Click the link to confirm your request.
Your account will be scheduled for deletion after 7 days.
For additional support, contact us at [support@email.com].
To prevent unauthorized deletion, we require email verification before processing the request:
A confirmation email will be sent to your registered email address.
You must click the link in the email to verify your identity and confirm account deletion.
If you do not confirm the deletion within 24 hours, the request will be canceled.
Once confirmed, your account will be scheduled for deletion after 7 days.
During this period, you can cancel the deletion request by logging in.
After the 7-day retention period, your account and all associated data will be permanently deleted.
After the 7-day retention period, we permanently delete the following data:
Personal Information (e.g., name, email, phone number).
User-generated content (e.g., messages, posts, profile data).
Account-related settings and preferences.
⚠ Once deleted, your data cannot be recovered.
Certain data may still be retained for legitimate business purposes, such as:
App Usage History (Analytics Data):
We may retain anonymous and aggregated analytics data to improve app performance.
This data is not linked to your personal identity and cannot be deleted individually.
Transaction Records (if applicable):
If you made any purchases, transaction-related data may be retained for 12 months for tax and legal compliance.
Once the retention period for these records expires, they are automatically deleted.
You must verify your request via email within 24 hours.
Once verified, your account deletion request is processed within 7 days.
If there are legal or compliance-related retention requirements, some data may be kept for a longer period as outlined above.
If your data was shared with a third-party service (e.g., payment processing, analytics providers), we will request deletion where applicable.
If you need further assistance with third-party data removal, contact us at [support@email.com].
If you have any questions about account deletion, please contact our support team at [support@email.com].
📅 Effective Date: [Date]
🌐 [Website URL] | 📧 [Support Email]