Support

Violet Ring publishes mobile apps for wellness, creativity, and social connection. If you need help, contact us using the information below.

Contact us

Email: support@violetring.com
We aim to respond within 2 business days.
Safety and abuse reports (Surprise Yourself): reviewed within 24 hours.

When contacting support, please include:

• App name

• Device model and OS version

• A brief description of the issue

• Screenshots if helpful

Aluna Meditation

AI-assisted personalized guided meditations.

Bundle ID: com.violetring.aluna

Common questions

How do I delete my account?
Profile → Delete account (confirm twice). See Account Deletion Policy.

How do I manage my subscription?
iPhone: Settings → Apple ID → Subscriptions.
Android: Google Play → Subscriptions.

Is Aluna medical advice?
No. Aluna is for personal wellness only, not medical or mental-health treatment. Consult a qualified professional for medical concerns.

Privacy

We use your preferences and conversations to personalize meditations. See Privacy Policy.

Aluna Bedtime Stories

AI-generated bedtime stories for children and families.

Bundle ID: com.violetring.alunabedtimestories

Common questions

How do I delete my account?
Profile → Delete account (confirm twice). See Account Deletion Policy.

Who should create the account?
A parent or guardian should create and manage the account.

How do I manage my subscription?
iPhone: Settings → Apple ID → Subscriptions.
Android: Google Play → Subscriptions.

Story content concerns

Stories are AI-generated. Review content before sharing with children. Contact us if generated content seems inappropriate.

Surprise Yourself

Social challenge app — share accomplishments, vote, and compete with friends in games.

Bundle ID: com.violetring.surpriseyourself

Common questions

How do I delete my account?
Profile → Delete account → type DELETE to confirm. See Account Deletion Policy.

How do I report inappropriate content?
On a post: tap ⋮ → Report or block. On comments or messages: tap the flag icon.

How do I block someone?
Report or block → choose Block user. Their content is hidden from you immediately and our team is notified.

How do I change email notifications?
Profile → Edit Profile → Email Notifications.

Account & sign-in issues

Sign in with the same Google, Apple, or email account you used to register. For email accounts, verify your email before signing in.

Safety

Surprise Yourself includes user-generated content. We review reports within 24 hours. Email support@violetring.com for urgent safety concerns.

General

Privacy & terms
Privacy Policy · Terms of Service

Account deletion
Account Deletion Policy

Developer
Violet Ring · https://www.violetring.com

Last updated: June 2026